Exciting news! RVA Chiropractic & Wellness is looking to expand it’s team. In this position of office assistant your focus will be delivering an exceptional customer experience to our customers. If you’re an organized professional who loves to make someone’s day, we’d love to meet you!

What We Do

RVA Chiropractic & Wellness is a holistic chiropractic care practice that specializes in helping prenatal, postpartum, and pediatric patients with a particular niche for helping athletes and busy moms.

Meet The Team

Dr. Lisa - Owner and chiropractor | Dr. Lisa has been a chiropractor and pillar of the pediatric and prenatal community for many years. She has two young kids and two pups that she shares with her husband, Owen. They love to be out and about exploring Richmond and spending time together as a family!

Dr. Katheryn - Associate chiropractor | After moving from Puerto Rico to Georgia for her doctor of chiropractic program, Dr. Katheryn, her husband Kevin, and their two sons made their way up to Viriginia to be closer to family. Dr. Katheryn enjoys trips to the beach with her family and taking part in the many outdoor activities Richmond has to offer!

Colleen - Office manager | After being a massage therapist for many years, Colleen switched roles to be more hands on with the day-to-day operations of the office. She enjoys working on house projects with her fiancé and fostering pets in need through central Virigina animal rescues.

Cathy - Massage therapist | When Cathy’s not out geocaching or fishing with her son, you’ll find her making all of the crafts for the office! Having worked in the health-care industry for many years, Cathy was called to massage therapy and enjoys helping others feel their best.

Liz - Patient Care Coordinator | Front desk assistant by day, student by night, Liz and her pup enjoy long walks by the river and hitting up the best vegan restaurants in town!

Our Values

• People First. We are a patient centric practice that values an inclusive space where all our patients feel fully supported in their health care journey. We go above and beyond to deliver incredible care and patient experience.

• Professional. Each member of our team is 100% a professional in how they represent the practice and conduct themselves with our patients.

• Take 100% Responsibility. We value self-starters who take ownership of their role, takes initiative to solve problems, and follow through with the tasks at hand.

• Positive Wellness Focus. Our culture is driven by compassion, generosity, and a positive approach to health & wellness.

RVA Chiropractic & Wellness Perks

Our small but mighty team is based in Richmond, VA. We value diversity and inclusion in our team. The team is empowered to take ownership over their role in the business. Each team member was hired because we believe you are great at what you do and we expect each team member to create value in your area of expertise rather than wait for someone to tell them what to do.

And there are many perks for working with this team:

• Continuing Education opportunities: at least once per year, we will participate in a conference together as a team. This could be virtual or in person and will be decided as a team with several months of advanced notice.

• Being a part of this team means you’re a part of someone’s journey towards wellness. You are a huge part of this process and that is not to be taken lightly. You will help change lives in this office!
  

The Benefits:

• Off for all major holidays

• Family Adjustments Available: You and your immediate family may receive chiropractic care at no charge. Details to be discussed upon hiring.
  

The Team:

• We love one another and always support each other. We learn and grow together.

• We communicate regularly to talk about goals and wellness initiatives.

The Culture:

• When you walk into RVA Chiropractic & Wellness, you can feel an energy shift. There is a vibrancy that makes people feel good. We like to laugh, have fun and help others. We are people-focused and love everyone that walks through our door as if they are family.

• Treat patients the way you would like to be treated in a health-care setting! We don’t like to make patients wait, or sit alone in a room waiting to be seen. Engaging with them is key, and we’re looking for someone who is outgoing and gets along with everyone.
  

The Development:

• Annual continuing education

• Monthly office trainings to improve and grow as a team
  

The Perks:

• Family adjustments available!

• Bonus opportunities!

Responsibilities Include:

• Welcome each new patient to RVA Chiropractic and ensure we have all required documentation and paperwork.

• Help patients book appointments and schedule follow-up appointments before they leave the office.

• Manage check-in and check-out procedures for all patients.

• Respond to any patient inquiries or questions.

• Manage phone calls.

• Help patients into treatment rooms and begin chart notes as needed.

• Light daily cleaning duties.

• Opening and closing tasks.

• Maintain inventory available for sale to patients.

Competencies

• Exceptional Customer Care - You love to take care of those around you and believe that love is in the details. You go out of your way to make someone’s day. You enjoy going out of your way to improve a customer’s experience.

• Client Management - You love meeting several new faces and learning more about those people. You want to ensure that these patients have everything they need to get incredible care from our practice.

• Priority Focused - When there are a million balls in the air, instead of trying to juggle them all, you simply set them down. You know how to instantly stop chaos, creating order and focus.

• Obsessive Implementer - Things get done. Period.

• Problem Solver - You know that everything is figure-out-able and will do the work to figure out HOW to bring the vision to life. When problems arise, you have no problem raising your hand to ask for clarity so you can figure out the next steps.

Logistics

The position is part time starting at 20 hours a week with the opportunity to increase hours as needed. Compensation for this role is negotiable based on experience, starting at $14-15/hour.

This opportunity is an in-person role.

You will need availability Tuesday, Wednesday, Thursday, and Friday between the hours of 8:00am and 5:00pm, hours to vary day to day and dependent upon availability.